"You don't know - do you?" She says this with a piercing stare and a jabbing finger - very scary. I'm sure you would agree its OK for the IT Support engineer to say that they don't know, but they will find out and get back to you. It's better that than being misled. But for some reason the techno nerds like to pretend they know everything - Mary's advice, and mine, don't!
Sometimes there's a single IT budget for the entire company that everyone draws from. But who gets what? Does everyone get the same amount? Do successful departments get more Managed I.T support uttah than other departments? If they don't, then will they start to set up their own IT department? Looks like another problem that you're going to have to solve when you are the CIO...
Yes, it is possible. You can have sales people who are both sales-oriented as well as technically knowledgeable about your products or services. What they need to do is to come out of their comfort zones. They need to improve their knowledge base and skills when it comes to the tech support I.T aspects of their IT products and services. The focus here is in the message. If you use a more corporate-oriented sales message on engineers or executives more attuned to technical details, you really are not going to generate any B2B leads this way. You will need to approach your marketing campaign differently.
Push back to buyers and tell them that you can accept their proposition but all you can offer to them in return is "exposure to value" not the value itself. It's Managed I.T support uttah like a restaurant. If you can pay, you get food. If you can't pay, you can get the smell of food. Simple really.
That is what makes me mad, every single time. Here are some questions that Yahoo! Web Hosting should put in a questionaire poll for the purpose of gathering data on this subject of beginners building web sites.
Oh, wait - I forgot one more question. It's very critical. Here it is: ask your host - and carefully repeat this after me verbatim - "Will you feed my ice cream in bed every night and then give me a..." woops, nevermind, wrong subject.